Privacy Policy
Effective Date: February 7, 2025

At RoyalDiamondGlow, we value and respect the privacy of our customers. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect your personal data. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website. This includes, but is not limited to:

  • Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect information such as your name, email address, phone number, billing and shipping address, and payment information.
  • Non-Personal Information: We may collect non-personal data, such as your browser type, device type, IP address, operating system, and browsing behavior on our site, to improve the functionality and performance of our website.

2. How We Use Your Information

The information we collect is used for various purposes, including:

  • Processing Orders: To fulfill and deliver your orders, including billing, shipping, and payment processing.
  • Customer Support: To respond to inquiries, provide customer service, and assist with returns or exchanges.
  • Marketing and Promotions: To send you information about products, promotions, and updates that may interest you. You can opt-out of marketing communications at any time.
  • Improving User Experience: To analyze website usage, troubleshoot issues, and enhance our services and products based on user preferences.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience. Cookies help us remember your preferences and provide you with personalized content and advertisements. By continuing to use our website, you agree to our use of cookies as described in our Cookie Policy.

You can control cookie settings through your browser preferences. However, please note that disabling cookies may affect certain website functionalities.

4. Data Security

We take reasonable steps to protect your personal data. Our website employs secure socket layer (SSL) encryption technology to safeguard sensitive information, such as payment details. However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Third-Party Services

We may share your information with trusted third-party service providers, such as payment processors, shipping companies, and email marketing platforms, to assist in fulfilling your orders and improving our services. These third parties are contractually obligated to protect your personal information and use it solely for the purposes for which it was shared.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in any of our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us at the contact details provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes to this policy will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information below:

Email: info@royaldiamondglow.com
Phone: 917-621-6388
Address: 3197 Duncan Avenue, New York, New York, United States

Thank you for choosing RoyalDiamondGlow. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.