Sales Policy for RoyalDiamondGlow
At RoyalDiamondGlow, we are committed to providing high-quality anklets and ensuring a smooth shopping experience. This Sales Policy outlines the terms and conditions governing the sale of our products, including pricing, payments, order processing, and shipping.
1. Pricing
- All prices listed on our website are in US dollars (USD).
- Prices are subject to change without notice due to promotions, market conditions, or product updates.
- Any applicable taxes, duties, or fees will be calculated at checkout based on your shipping address.
2. Payment Methods
We accept the following payment methods:
- Visa, MasterCard, American Express, and other major credit and debit cards
- PayPal
All payments must be made in full at the time of purchase. Orders will not be processed or shipped until payment has been confirmed. We use trusted third-party payment processors to ensure the security of your payment information.
3. Order Processing
- After your order is placed and payment is confirmed, you will receive an order confirmation via email.
- Orders are typically processed within 1-3 business days. During peak seasons or sales, processing times may be slightly longer.
- If any issues arise with your order, such as product availability or payment verification, we will contact you promptly via email or phone.
4. Shipping and Delivery
- We offer domestic and international shipping. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- Delivery times are estimates and may be affected by factors outside our control, such as customs delays, shipping carrier issues, or inclement weather.
- RoyalDiamondGlow is not responsible for delays or issues caused by shipping carriers.
5. Cancellations
- You may cancel your order if it has not yet been shipped. To request a cancellation, please contact us at info@royaldiamondglow.com or call 917-621-6388 as soon as possible.
- If the order has already been shipped, you will need to follow our Refund and Returns Policy to initiate a return.
6. Promotions and Discounts
- From time to time, RoyalDiamondGlow may offer special promotions, discounts, or coupon codes. These promotions are subject to specific terms and conditions, which will be outlined at the time of the offer.
- Promotions cannot be combined unless explicitly stated.
7. Product Availability
- While we strive to ensure that all products listed on our website are in stock, there may be occasions when a product becomes unavailable after an order is placed.
- In such cases, we will contact you to offer an alternative product or issue a full refund for the unavailable item.
8. Limitation of Liability
- RoyalDiamondGlow is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or from the purchase or use of our products.
- Our total liability for any claim related to a purchase is limited to the amount paid by you for the product in question.
9. Contact Us
If you have any questions about our Sales Policy or need assistance with your order, please contact us:
- Street: 3197 Duncan Avenue, New York, New York, United States
- Phone Number: 917-621-6388
- Email: info@royaldiamondglow.com